CUSTOMER SERVICES

Bei & Nannini offers a series of services capable of supporting the customer in his business. Qualified and trained staff will be able to transform themselves into real partners who will provide technical and communication support based on different needs; a continuous and direct comparison to always be able to satisfy the customer's requests.

WEEKLY PASSAGES

Frequent and punctual visits to customers are aimed at delivering the fresh product and providing complete assistance whatever the need arises.

ASSISTANCE

All machinery granted on free loan for use to its customers is kept in constant efficiency in the interest of the customer and the final consumer; the goal is for the product to always be perfect, which is why when it is necessary to carry out extraordinary maintenance interventions, our company promptly makes a qualified and certified technician available. Only in this way can we aim for an always optimal coffee blend.

GADGETS

Bei & Nannini takes care not only of the quality of the coffee but also of all those details that contribute to making the Bei & Nannini blend better appreciated by creating a coordinated image in your establishment, which is why we provide the customer with a series of accessories under our brand (coffee cups, cappuccino cups, coffee glasses, napkin holders, sugar holders, trays, etc.).

IMAGE

Bei & Nannini also assists its customers in customizing the sign for the exterior or interior of the venue by providing graphic assistance and relying on expert companies in the sector in order to create a combination between our brand and that of the customer.

TRAINING

Bei & Nannini organizes basic training courses for its customers in the equipped training room at its headquarters, to better understand the problems of pouring and to achieve an excellent level of espresso preparation.

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CAPSULES AND PODS FOR RESTAURANTS/PIZZERIAS/ICE CREAM BARS

The service designed for those who want to offer their customers a quality product without giving up savings and practicality!

COFFEE SAVINGS

with Bei & Nannini pods/capsules, the grinder-dispenser and purifier are no longer necessary, no coffee is wasted either to find the right grinding or to eliminate product residues left in the dispenser. Each box contains single-portioned pods and capsules, ready to use: ground, dosed and pressed, the Bei & Nannini pods/capsules are ready to be inserted into the machine.

ENERGY SAVING

the machine has a limited absorption (around 700-1400 W compared to 3500 W of a traditional espresso machine) and can also be turned on only partially.

I SAVE TIME

the machine requires very little time to warm up, thus allowing it to be turned off when the restaurant is closed. Furthermore, the pods/capsules do not allow the ground coffee to escape: this is why daily cleaning requires very little time.

EASY TO USE

everyone can be put in a position to serve an excellent espresso, just insert the pod/capsule into the filter, close the group and press the dispensing button. The result is guaranteed!

AROMA

each pod/capsule is sealed in individual modified atmosphere packages, which guarantees its aroma and freshness for up to 24 months.

PRODUCTS

the range of Bei & Nannini products in pods/capsules includes: various coffee blends, decaffeinated, barley, ginseng coffee.

RESPECT THE ENVIRONMENT

Bei & Nannini pods are produced with COMPOFILT® compostable filter paper to have minimal environmental impact, the coffee is packaged in an enveloping 100% natural fiber fabric.

BARLEY AND GINSENG DISPENSER

The Bei & Nannini Barley/Ginseng dispenser combines Made in Italy technology and high quality products, the perfect result for easily obtaining a product with an unmistakable taste and aroma

machine features :

FAP FILTER HOLDER SYSTEM

Bei & Nannini has designed a line of capsules dedicated to Bars and Restaurants that want to offer quality products without the need to install the Barley/Ginseng dispensing machine. The Fap filter holder is loaned for use and allows the preparation of decaffeinated coffee / ginseng / barley / hazelnut coffee / amaretto coffee / tea / berry tea / chocolate capsules. The filter holder does not require maintenance and is simple to use, just insert the capsule, attach it to the machine and brew.